HCA Houston ER 24/7 - Heights - Urgent Care in Houston, Texas

HCA Houston ER 24/7 Heights is a freestanding emergency room providing comprehensive 24/7 urgent and emergency care in the Houston Heights area. Equipped to handle a wide range of medical conditions from minor ailments to major emergencies, the facility features advanced diagnostic imaging, including X-rays, CT scans, and ultrasounds, alongside on-site laboratory services. User reviews frequently commend the compassionate, knowledgeable, and professional staff, including doctors, nurses, and registration personnel, who are often praised for their quick and efficient responses in critical situations, contributing to a sense of security and effective care. Many patients also appreciate the clean, modern facility and the thorough explanations provided by medical staff. Despite these positive experiences, patient reviews indicate variability in service quality and wait times. Some individuals report significantly long waits, especially for non-emergency conditions, and instances of rude or unhelpful front desk staff. Other concerns raised include feeling rushed or ignored by medical personnel, occasional issues with nursing communication or missed medications, and confusing billing processes. While the facility aims for a seamless experience, particularly for urgent cases and transfers to larger HCA Houston Healthcare hospitals, these inconsistencies suggest that patient experiences can differ significantly based on the specific situation and staff encountered.

We are committed to providing high-quality healthcare services with shorter wait times than traditional emergency rooms. Our experienced medical professionals are here to help with injuries, illnesses, and other urgent medical needs.